Terms of Service

1. Acceptance of Terms

By accessing and using the Proma's World website and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Service.

2. Eligibility

You must be at least 18 years of age to use this Service. By using our Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Account Registration

To access certain features of our Service, you may need to create an account. When registering, you agree to:

• Provide accurate, current, and complete information.
• Maintain the security of your password and account.
• Promptly update your account information if it changes.
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that we reasonably believe are being used fraudulently or in violation of these Terms.

4. Products and Pricing

We strive to provide accurate descriptions and images of our products. However, please note:

• Product images may slightly differ in color due to monitor settings and lighting.
• All prices are displayed in Bangladeshi Taka (৳) and include applicable taxes unless stated otherwise.
• We reserve the right to change prices without prior notice.
• In the event of a pricing error, we reserve the right to cancel orders and issue full refunds.
• Product availability is subject to stock and may change without notice.

5. Orders and Payment

When you place an order through our Service:

• Your order constitutes an offer to purchase the products listed.
• We reserve the right to accept or reject any order at our discretion.
• An order confirmation email does not guarantee acceptance of your order.
• We may need to verify additional information before accepting an order.

Payment Methods: We accept Cash on Delivery (COD), bKash, Nagad, and other online payment methods as displayed during checkout.

6. Shipping and Delivery

We deliver across Bangladesh. Delivery times are estimates and may vary based on location, product availability, and other factors. Proma's World is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

7. Returns and Refunds

Our return and refund policies are outlined separately in our Refund Policy page. By using our Service, you agree to the terms set forth in that policy.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of Proma's World or its content suppliers and is protected by Bangladeshi and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. User Conduct

When using our Service, you agree not to:

• Use the Service for any unlawful purpose or in violation of any local, national, or international law.
• Attempt to gain unauthorized access to any portion of the Service or its related systems.
• Use automated systems or software to extract data from the website (scraping).
• Interfere with or disrupt the Service or servers connected to the Service.
• Post or transmit harmful, fraudulent, or misleading content.
• Impersonate another person or entity.

10. Limitation of Liability

To the maximum extent permitted by Bangladeshi law, Proma's World shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Proma's World, its owners, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service or violation of these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Service after any changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: support@promasworld.com
• Contact Page: Contact Us